Privacy Policy

At GridSolar, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
 

1. Who We Are

GridSolar
Turra, Ballickmoyler, Co. Laois, R93 YRT7
📧 info@gridsolar.ie
🌐 www.gridsolar.ie
 

2. What Data We Collect

We collect and process the following personal data:

• Full Name

• Eircode

• Email Address

• Phone Number

• Energy Usage

• House Size or Type

• Any messages or details you submit via forms

• Your consent preferences

• Technical data such as IP address, browser type, device info (via cookies, analytics, and tracking pixels)
   

3. How We Collect Your Data

We collect data:

• When you fill in contact or lead forms on our website

• Through Meta lead ads and website pop-ups

• When you communicate with us by phone, email, or social media

• Automatically via cookies and tracking technologies (e.g., Google Analytics and Meta Pixel)
   

4. Why We Collect Your Data

We use your data to:

• Respond to your queries and provide solar energy consultations

• Provide free solar assessments and quotes

• Schedule site visits and installations

• Assist with SEAI grant applications

• Improve website performance and advertising through analytics and remarketing

• Maintain internal records and communications
   

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit a form or opt into marketing

• Contract: When we provide quotes or solar services

• Legal Obligation: For regulatory compliance (e.g., SEAI grant applications)

• Legitimate Interests: To improve our services and respond to enquiries
   

6. Who Has Access to Your Data

Access is restricted to authorised GridSolar team members and trusted third parties where necessary:

• Our CRM provider (used to manage your enquiries)

• Advertising and analytics platforms (Meta, Google)

• SEAI or partners involved in your grant application or installation (with consent)

We do not sell or rent your data to anyone.
 

7. How We Store and Protect Your Data

Your data is stored securely in our CRM system and email platform. We implement appropriate technical and organisational safeguards to protect your information.

Data is retained only for as long as necessary — typically up to 24 months — unless required for legal or contractual purposes.
 

8. Your Rights Under GDPR

You have the right to:

• Access the data we hold about you

• Request correction of incorrect or outdated data

• Request deletion of your data (in certain circumstances)

• Withdraw consent at any time

• Object to certain types of processing

• File a complaint with the Data Protection Commission at www.dataprotection.ie

To exercise your rights, contact us at info@gridsolar.ie.
 

9. Cookies and Tracking Technologies

We use cookies and tracking tools like Google Analytics and Meta Pixel to monitor site performance and marketing effectiveness. You can manage your cookie preferences through your browser settings.
 

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 16. If you believe we have unintentionally done so, please contact us immediately.
 

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at www.gridsolar.ie/privacy-policy (or similar). Please review this page periodically.
 

Questions?

For any privacy-related questions, contact:

Data Controller
GridSolar
📧 info@gridsolar.ie